A Little Piece of Heaven

Sunday, May 2, 2010

Gosh This Fitness Annoyed Me!

A short update about my dinner before I write about my bad experience in customer service :

I am not a big fan of Japanese food. Friends introduced Sakae Sushi last week, I find it interesting, obviously Sakae Sushi has more variety of foods compared to Sushi King, let it alone Yo! Sushi. Friends commented Yo! Sushi, I shall not share here publicly, in case. The price range and food quality of Sakae Sushi are satisfying and can say the best among the same standard of restaurant. This is the second visit to Sakae Sushi, the customer service is good and the staff are very attentive and most of them are courteous.

Family and Friends.

Kimunchi Ramen @ RM12.90.

Mom's order.

Teriyaki Chicken Don @RM10.90.

Brother's and boyfriend's order.

Kinoko Udon @RM11.90.

Mine.

Unagi & Tempura Bento @RM24.90.

Big sister's order.


 I sincerely envy those who able to gain weight for a better body frame. I don't know why I can't, moreover I loss weight easily compared to gaining weights.

Few days ago, I went to a fitness centre located at the golden triangle, check out body-building package. A female staff attended me, she introduced most of the facilities provided. I had some health check before we sat down for further consultation regarding packages.

Firstly, she showed me a file with short introduction  and photos of the centre. After that, I am asked to fill in a form for record purpose. I started to get annoyed when she kept provoked me to sign up. I made myself clearly told her that I need to check out other fitness centres before making any decision. She disagreed wtf as if she is the payer. Maybe I seems like a difficult customer, she changed her strategy wtf she asked me to leave my credit card number. I lied that I don't have one. She asked if I can borrow from boyfriend or friends first, then I'll be given a due date, I can bring them over to validate the credit card usage. I found it very ridiculous, I told her FIRMLY that if her centre is the best among all the fitness, I will definitely sign up soon. Eventually, she gave up on forcing me, she handed me another form, said that it's a VIP temporary form. I reluctantly wrote my personal details, with my intention to entertain her needs so that I can go. She reviewed the form and saw me left the recommendation column blank. 

This is the worst part. She wanted me to write down any friend's or family's contact number, as usual, she told me it's just for record purpose. I refused but she kept pushing me to the edge. I was upset and interrupted :

No hard feeling please, I just think it's very irresponsible to provide their contact numbers to someone strange and unrelated. I can't provide any numbers to you even one, if they are interested, definitely they'll come and look for any staff here.  *end my sentence with a big smile*

I truly understand that she is just doing her job. Frankly speaking, I am strongly disagree with her unprofessional performance and customer service. This fitness can say is the biggest fitness centre in Malaysia, they have branches in Singapore and Taiwan, which mean they are actually making big money. I can't comment much on their facilities, but let me tell you that the packages are freaking expensive for a small green bean like me. I am not an uptown girl obviously, the price up to RM130,000.00++ for 2 person, includes the process fee and joining fee up to RM 1000 and monthly fees of RM235 or more, apparently they are targeting richer people. Furthermore, this hundred thousand package is a promotion package, one needs to be under 21. I don't know why joining fee can be so expensive, and process fee nearly RM400 per person, what is so hard to process few application or paper works? The most shocking and funny rule is, if you want to sign up this promotion package, you need to make one off payment, which mean no monthly installment AT ALL. Good job man. *sarcastic claps and fake smile*

Undoubtedly, they have good facilities. I did not have prejudice on this particular fitness, *If I am, then I wouldn't list them as my most favorable fitness centre* but seriously, it turn me down because of the staff who attended me. She called me last Friday to check out if I had checked out other fitness. It's not her mathafucking business, but I still told her courteously that I am not interested to join.

Gosh, she hardly understand English I guess. She kept asking for the reason and asked what other finesses had offered and made me change my mind. Gosh I never confirmed with her that I WILL join her fitness so I have no idea why she said : " Why you change your mind? "

*middle finger*

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4 Comments:

Anonymous kanki said...

dun so angry, lol.
never encountered these thigns before but if I do, I will do the same as you.

May 2, 2010 at 7:56 PM  
Anonymous Roslyn Kong said...

Kanki, I'm sure you can do better than me =) Maybe I over-reacted but it really make me upset. =/ Furthermore, RM130,0000 ++ can buy a single storey house in Seremban.

May 3, 2010 at 5:48 AM  
Anonymous Shirleen said...

the Teriyaki Chicken Don looks appetizing.. :D

May 4, 2010 at 7:44 AM  
Anonymous Kok Chee Hoe said...

You can't make the whole world like you, just be yourself, love your blog and don't give up!

May 4, 2010 at 10:38 PM  

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